Family Medicine

You don’t need to book an appointment or call us! Ask your pharmacist to fax us a prescription renewal request—your doctor will review, sign, and send it back if appropriate.

Ensuring you have enough prescription until your next doctor’s visit is your responsibility. Pharmacist and other providers may not always know about all changes in your medications, medical status and adjustments made by your family doctor or specialists.

We receive hundreds of prescription requests by pharmacist weekly, sometimes even months before due day! Our staff and doctors spend hours classifying, documenting and reviewing charts before a prescription is refilled. These time and resources can be better used to provide care to more patients.

You can help us by ensuring to book an appointment before you run out of prescriptions or remind the doctor to refill them during your visit.

You can request your pharmacist to fax the prescription refill, at that time your doctor will decide if the request can be filled or if you have to come in.

You can also send us a request HERE and we will answer within 48 hrs.

Your doctor has the duty to safely prescribe medications.

At this time select doctors are accepting new patients for family medicine, you must be a new patient to the clinic, unfortunately if you are a patient rostered to a current physician you are unable to switch to a new doctor due to clinic policy. They however still see new patients for weight management, hair restoration and cosmetic procedures.

It depends on the nature and urgency of your illness. Call the office and any of the doctor can see you in same day depending on the severity of the problem. If you are well enough to wait you can Log in to our patient portal to book an appointment, or or call our office to speak with our receptionist.

If you have seen or planning to see any of our Summerview allied health care providers, you may not need a note as Summerview Medical offers a direct billing option. Should you need a note we provide them at no cost to you.

If you are going outside our clinic please email the reason for the service you are requesting the note for our staff will then contact you.

Yes, please bring your valid OHIP card to all appointments.

After September 30th, 2022, if you do not have a valid OHIP card you will be charged onsite prior to your visit. We encourage you to renew your card online immediately if expired.

Physicians bill for their time spent for services not covered by OHIP. It may include eg: reviewing medical records for insurance companies and lawyers, completing a variety of forms and performing non OHIP covered treatments. Our office follows Ontario Medical Association uninsured billing guidelines and the fees are listed in our clinic front reception.

The Ontario Health Insurance Plan (OHIP) pays for medically necessary services provided to patients seen in the office. You may require some services that are not insured by OHIP – these are considered Uninsured Services. Examples include, but are not limited to:

• Document Copies

• File Transfers

• Quick Strep Tests

• Pap Test (if patient requests sooner than every 3 years)

• Missed Appointments

• Sick Note/ Massage / Physio / Chiropractic Services / Back Support / Orthotics / Stockings

• Ear Syringe

• Drivers Physical

• Disability Tax Form (Form T2201)

• Short Term Disability

• EI Medical Certificate Form

• Third Party FAF Form (not WSIB)

• Attending Physician’s Statement (APS) Form

• TB Skin Test For Employment

• Immunization Forms for School/Work

• Ministry of Transportation Forms

Prices may variety depending on form, complexity, time spent and gathering information.

Doctors have to set up times to fill forms. Forms may take up to 4 weeks to complete.

We are not a walk in clinic for our family physicians, however we are excepting same day appointments for our rostered patients. Call the clinic at (905) 503 4001 and provide reason of your visit so we can accommodate accordingly.

We provide onsite Physiotherapy, Registered Massage, Chiropractic Care, Chiropody, Reflexology, Acupuncture, Cupping, Counselling, Diabetic Footcare, along with Weight Loss Program & Hair Loss.

Yes we do direct bill to most current private insurance companies, click here for more information: https://app.practiceperfectemr.com/booking/summerviewmedical

You can access your lab results by registering with the laboratory of your choice. If you have not received a message or call from our clinic within two weeks, please email us and we will follow up with your doctor and provide you with an update.

We also encourage you to ask your doctor at the end of your appointment whether a follow-up visit is recommended.

Use our contact form on the Contact page for questions, prescription requests, or general inquiries—no need to call or book an appointment for basic info.

We are a very busy clinic, we try to answer every call in priority sequence, please do not hang up and call multiple times as if clogs up our system you will be put on hold until our admin assistance are ready to take your call. Alternativity the fastest way is to email us at amc@summerviewmedical.ca or book an appointment on our patient portal. We appreciate your patience and we understand that it can be frustrating sometimes. We will get back to you as soon as we can.

Staff ask for some indication of the reason for your visit to ensure they book you correctly and for the appropriate time. They can also prepare the exam room properly to facilitate your visit.

If you are experiencing any cough, cold or flu symptoms we will tell you to stay home and make an appointment virtually or over the phone. We sanitize all rooms and equipment regularly as per Ontario Health regulations. If you have respiratory symptoms please wear a mask, if you do not have a mask, one will be provided to you if requested.

Please review the form with the reception staff, they can indicate if the form can be left at the front desk for our physicians or if you need to make an appointment, you can email or leave the form with the reception staff or your physician. Make sure it is named and signed. Please note, it may take up to 4 weeks to complete the forms. Call the front receptionist to review the status of your form and payment method.

OPTIFAST® 900 supports weight loss by replacing regular meals with shakes that are both calorie-controlled and nutritionally complete. This approach helps your body create a calorie deficit while still getting essential vitamins, minerals, and protein, making weight loss both safe and effective.

OPTIFAST® 900 is generally suited for adults with a BMI of 30 or higher, or for those who have health concerns related to excess weight. Always check with your healthcare provider before starting any structured weight loss plan.

Long-term success comes from adopting healthy habits. Continue to follow a balanced eating plan, stay active, watch your portion sizes, and check in with a healthcare professional regularly to stay on track.

You’ll be personally cared for by Dr. Soto and RN Marcela Tortello, who will guide you every step of the way. Our program also includes access to advanced medical machines that measure your body composition and metabolic rate, helping us tailor your plan for the best results.

Most participants complete the program within 18 to 26 weeks. It’s divided into three stages — active weight loss, gradual food reintroduction, and maintenance — designed for sustainable results.

Yes. OPTIFAST® 900 is part of a medically supervised weight management program that has been shown in clinical studies to be both safe and effective when monitored by qualified health professionals.

No. While it’s a very effective option for structured, medically supervised weight loss — especially for people with weight-related health issues — other methods can work too. A balanced diet and regular exercise are key regardless of the plan you choose. Talk to your doctor to find the approach that’s right for you.

We take the patient’s blood is a small vial and spin it in a specialized centrifuge. This causes the platelets and growth factors to separate from rest of the blood. This is then extracted in a specialized way to form the PRP

Due to the growth factors in the PRP, it can stimulate dormant hair follicles at the site where PRP is applied.

It is important to be assessed as soon as possible to determine the eligibility. It can differ case by case.

Because the PRP is made from the patient’s own blood, the risks are minimal to none. Common risks include mild bleeding at site of injection, tiny bit of discomfort and mild swelling at the site of injection.

It can be very effective for the right individual! A few factors determine the results such as your platelet count, the level of hair loss and the type of hair loss.

One of the factors that determine results is the concentration of PRP. We use Eclipse PRP preparation instruments. These tools allow us to achieve a concentration of PRP that is more concentrated than any other products available at this time. Therefore from a product preparation point of view, we are confident that this is the best that can be delivered to our patients at this time.

Book a free consultation with no commitment and we will explain all the options and expectations.

Sorry, at this time we do not offer wellness public funded services.

Do you directly bill to Insurance Companies? We directly bill the majority of Insurance Companies, we do ask that if for any reason your claim is denied or there is a balance that you are responsible for that payment before leaving the office. You are more than welcome to call the office and confirm with reception. Direct billing is also based if your insurance plan allows.

No, you do not require a doctor's note to see our practitioners, however your Private Insurance company may require a note for submission.

We have started offering Saturday availabilities for some of our wellness practitioners!

Please call or follow our clinic's Instagram for specific dates.

Yes! We do have online booking for our wellness services